.SERVICES - Casinos

One dozen Atlantic City casinos are competing for the public’s business. What typically separates businesses from their competitors is the level of customer service provided to their guests. Within the casino property there are innumerable employee positions that have direct contact with guests. Our quality assurance observation data is recorded on weekly, bi-weekly or monthly basis for:
 
Bell Services
Cage Cashiers
Casino Dealers
Communications
Hotel Cashiers
Marketing Operations
Poker Dealers
Poker Seating Controllers
Slot Attendants
Restaurants
Valet Attendants
Bus Greeters
Casino Customer Services
Casino Floor Servers
Front Office
Lounges
Parking Cashiers
Poker Lounge
Race Writers
Slot Change Cashiers
Security personnel