COMMENTS by i-SPY Mystery Shoppers
Val Rosa: Marc is very personal and professional. He
meets with his shoppers to assure the utmost quality.
Fran Vitrano: Working for i-SPY has been enjoyable
and rewarding - I've found it personally informative as well
as interesting! Working with Marc has given me the
opportunity to mystery shop with confidence and enjoyment
while providing factual survey information in a very
professional, yet casual manner. It's been one of my best
Quinn Sykes: Marc Kravitz runs a first class
operation and every assignment I have completed for him was
a pleasurable experience. Marc is a complete professional
and his company paid faster than any company in the
industry. I highly recommend Marc to mystery shoppers and
Adis Garcia Melletz: I enjoyed completing assignments
for i-SPY recently. The assignments were interesting and fun
to do. The directions were clear and straight forward and
Marc communicated with me immediately before the shop to
remind me, and right afterwards to let me know everything
was received. I was paid very quickly too! I look forward to
completing future shopping assignments for Marc and i-SPY.
Sarah Curtis-Fawley: I have thoroughly enjoyed
working as a 'mystery diner' for i-SPY. What a great way to
enjoy some of the area's best restaurants - and get paid for
it!! Marc is very professional and a pleasure to work with.
Tom Rossi: Marc Kravitz and his i-SPY company are
wonderful to work for. They are the only company that pays
you the same day you complete your report which only is done
via fax. Easy shop instructions too. Nothing is even
remotely complicated. Sign up today !!!
Jerry Branam: Although I have only completed two
shops with i-SPY my experience was pleasant. Marc was
thorough in his shop explanations and was available to
answer any questions or concerns I had. I especially liked
the rapid payment process. I hope to work with i-SPY on
shopper comments and chatter at:
What is quality assurance mystery
Quality assurance evaluation, or “mystery shopping”, is the
monitoring and evaluating of the assorted aspects of a client’s
operation to ensure that standards of quality are met. It is a
system designed to detect, control and prevent errors and,
ultimately, to further an employee’s ability to appropriately
provide for his or her customers.
makes a successful mystery shopper?
1. Superior retention skills.
2. Ability to pay strict attention to detail.
3. Follows instructions.
4. Enjoys personal interaction in a social setting.
5. Reliable to follow through on committed assignments.
Why would a business invest in a
mystery shopper company?
Like elite athletes who aspire to continually improve and
reach new levels so do the most successful hospitality
operators. They’ve invested in construction, architectural
planning, real estate, managers, décor, advertising, public
relations, and countless other tangibles. Quality assurance
is a proactive step taken to ensure their business is being
run according to plan.
Is mystery shopping as much fun as it appears?
Yes, but shoppers must keep in mind the task at hand and
remember this is a service someone is paying good money
for. Evaluations may include anything from ordering
take-out at a fast food establishment to fine dining to
an overnight stay in a hotel. Some experiences are so
wonderful you feel guilty you are actually getting paid.
But with experiences that are not so wonderful, it is a
job you are being compensated to perform.
To learn more about becoming an
i-SPY shopper, please
download, read, sign and return the
** The independent contractor agreement can be viewed
Adobe Acrobat Reader. This viewer can be
downloaded for free directly from